Business Tips and Marketing Advices

Posts Tagged ‘Bank’

Does it have many credit card is good ?

We recommend that the customer is more mature and wise in having a credit card while still considering the level of need and ability to pay off credit cards that have been used. So that customers will realize there are consequences of credit card ownership compared to ability to pay.

How BI responding to customer complaints related to these debt collectors?

The bank and the customer must pay attention to ethics in business and comply with applicable legislation. In the rules we have outlined the principles that should referenced in carrying credit card debt collection activities that should not be carried out contrary to applicable law, among others, clearly prohibits the practice of violence, threats, and other inappropriate treatment in the negotiations. Although the bank delegates the billing to a third party, but the responsibility of the bank mandate giver.

When customers feel aggrieved bank customer what should be done?

Customer needs to clarify with the bank first. In terms of the settlement effort in the bank does not satisfy the customer then the customer may request mediation banking.

If there is a problem between the bank and the client how the client should behave?

In accordance PBI No.7/7/PBI/2005 about Customer Complaint Settlement, as amended by PBI No.10/10/PBI/2008 about Customer Complaint Settlement, customers can submit complaints to the bank’s problem. Furthermore, in the case are not satisfied with the settlement in the bank, customers can apply for a banking mediation (if the dispute meets the requirements as set forth in this regulation on banking mediation No.8/5/PBI/2006 as amended by PBI. 10 / 1 / PBI/2008).

Is true if one uses the services of a lawyer streets or street lawyer in repayment?

Using the services of a lawyer is the right of every citizen, however, to consider various aspects before using the services of these lawyers. In addition, the settlement payment between customers and banks in general depend on the outcome of negotiations between the customer and the bank where the granting / denial of the restructuring of the authority of the bank completely.

What is your advice when it comes to customer debt collector?

Present problems with payment difficulties encountered polite, and keep good faith  the customer to pay off debts.

And what must be done before the debt collectors come to the customer?

Customer should have good communication with the bank regarding the issue of payment difficulties faced  negotiations and bill payment.

Your feedback about credit card, what to put customers first before using credit cards?

The urgency of the credit card usage. That is, customers need to be prudent to determine whether the transaction with a credit card is needed or not. In practice, the customer uses a credit card with a reason to get a discount or easy payment installments on a product. This needs to be considered again by the client given the risks the imposition of interest or penalties that continue to cling on every transaction that has been done using a credit card.

Many people still do not understand about how to wisely use a credit card so that ultimately stuck huge debt bondage. Communities also do not understand about the matter of compound interest credit card so that it can lead to soaring bills.

Jump in credit card bills that lately sticking out his case for causing the death of a customer’s credit card. Uniting Nations Secretary-General is the Party (PPB) Irzen Octa (50) who died in the process of loan repayment to Citibank debt collectors.

Victims on Tuesday (3/29/2011) morning went to the Citibank credit card bills to question the swell. According to the victim, the credit card bill of Rp 48 million. However, the bank claimed his credit card bill reaches USD 100 million. There, the victim was taken to a room and questioned by a third person who is a debt collector 2 people and 1 employee of Citibank billing. In the process, Irzen dead and now police are investigating.

Irzen death was also caused turmoil surrounding community behavioral services debt collector or debt collectors who were often rude. Customers are generally not comfortable because sometimes behave inhuman debt collectors, while the bank admitted need the service to resolve claims.

How to avoid credit card bill that does not swell? And what if it turns out unwitting credit card usage has exceeded the ability to pay? Here’s an explanation from the Chairman of the Banking Mediation and Mediation Investigations Directorate of Bank Indonesia Banking, Martha  encountered in the BI Building, Learning from violence cases debt collectors do you think about this? How best to respond to customer and bank arrears bill?

In accordance with the provisions of product transparency, banks should clearly convey information about the liability to be borne by the customer due to customer credit arrears.

We recommend that customers should understand well the obligations inherent in the use of credit cards so if have arrears and payment difficulties then the customer should immediately contact the bank to inform them and apply for an extension of the payment of such restructuring, reduction of penalty, or interest. The important thing is the good faith of the customer to pay off its obligations.

How should customers use credit cards to avoid high bills caught up?

We recommend that customers use credit cards wisely and adults that use according to need and ability to pay credit card which only serves as a means of suspension of payment must be repaid on time.

It should be understood by the customer has a credit card that does not mean having additional income. Besides, customers also need to consider concessions revenue / income that is used to cover the bills to pay.

Every time you use your credit card to pay for something my old customers have been added debt means that if not immediately paid will be no calculation of interest incurred as a result of paying bills late or pay less than the total bill.

So the thing to remember is every time you use your credit card will be no additional debt, try to pay off prior to maturity.

Citing the opinion of Ibn Taymiyyah on how the country should have authority to print money:? Amount of money (money which is lower than the dinar and dirham like copper) should only be printed in proportion to the number of transactions in such a way that guaranteed a fair price. Authorities should not be excessive money printing that is harmful to society because of the destruction of the purchasing power of money already on them?.

If only the thought of Ibn Taymiyyah was used as a reference by the monetary authorities and the financial world, Insha Allah the various crises that plagued the people of the whole world is not going to happen. Due to human pride, they are reluctant to seek the right directions? instead of learning from previous mistakes? Instead they buried humanity to the potential for even greater crisis.

I get some real evidence of what the British government last year. When efforts to rescue the economy by controlling interest rates when it has reached 0.5% – the LOWEST in the last 315 years! ? felt not also heal the existing crisis, they began looking for reasonable (-trick) to polish their economies.

So named  way cool Quantitative Easing? that seemed sophisticated, so it is not easy to understand people. Quantitative Easing What is this exactly? Here is my layman’s understanding? apologize to economists because I try to simplify your sophisticated science.

Bank of England

Quantitative Easing was one way the central bank? in the UK meant the Bank of England? ? Print? a large number? new money? in its Balance Sheet. No need to bother to physically print paper money or coins that? but merely to add new numbers electronically at the central bank’s balance sheet.

Once formed, then for what? Records? this money? To purchase troubled assets from the banking world (such as housing loans), government securities, etc.. In this way? Money? who was only fantasy that only typed in the central bank’s balance sheet, has now entered the country’s financial system.

Since each bank has an account at the central bank, the central bank also did not bother to physically move the money (which does not exist physically) to the banks, all in computer data entry only.

One Bill never got an offer from credit card issuing bank? One Bill is a bill payment facility for a variety of personal and household, who put together and paid via credit card bills. Credit card issuing bank will pay the electricity bill, water, cable television, home phone, cell phone, insurance premiums and other bills, so you do not have to bother and allocate time to pay the entire bill mentioned above.

However, there are some things you need to consider carefully before deciding to use this feature:

• When you tell a home phone numbers and mobile (phone), data means that you understand that these numbers could be spread throughout Indonesia. The data you provide is often sold by people who are not responsible in the banking world, whether known or not by the management of the bank (but certainly no one wants to admit).
• Be sure to have funds in your bank account, and when the credit card bill arrives, pay it off immediately, either through the manual (ATM) or use auto debit a savings account. Pay off all bills One Bill, do not leave because the new bill next month will be borne by you.
• Make sure all bills are still the responsibility of you, and immediately contact the bank to write off or remove certain bills from Bill One moment you are not using a particular phone number, or you have moved house (home phone, electricity, cable television and water).
• Special cases of payment of insurance premiums, especially unit-linked (if you have one), you should immediately allocate and dedicate part of your salary each month. Make sure the insurance premiums you pay off every month, and do not pay minimum credit card bills only.